Terms & Conditions
Welcome to Hotel Hayat Palace
By booking your stay with us at Hotel Hayat Palace, located at C 60, Extension Cavalry Ground, Lahore, Punjab, you agree to adhere to the following terms and conditions. These policies are designed to ensure a pleasant and comfortable experience for all our guests.
1. Reservations and Payments
- A valid ID and payment details are required to confirm your booking.
- Reservations are subject to availability and may require a deposit or full prepayment.
- Changes or cancellations must be made at least 48 hours in advance to avoid charges.
2. Check-In and Check-Out
- Check-in time: 2:00 PM | Check-out time: 12:00 PM.
- Late check-out may incur additional charges. Please inform the front desk for availability.
3. Guest Responsibilities
- Guests are responsible for any damages caused to hotel property during their stay.
- Smoking is prohibited in non-smoking rooms. A cleaning fee will be charged if violated.
- Pets are not allowed unless specifically authorized.
4. Privacy and Security
- The hotel is committed to protecting guest privacy. Any personal information shared will only be used to provide our services.
5. Liability
- Hotel Hayat Palace is not responsible for the loss or damage of personal belongings. We recommend using the in-room safe.
6. Use of Facilities
- Guests are requested to respect other visitors and the premises. Noise levels should be kept minimal between 10:00 PM and 7:00 AM.
- Facilities such as parking and Wi-Fi are offered as complementary services but are subject to availability.
Contact Information
For further inquiries or clarifications, please contact us:
- Phone: 0341 4000649
- Email: [email protected]
- Website: www.hotelshayatpalace.com
Hotel Hayat Palace reserves the right to modify these terms and conditions without prior notice. Your continued use of our services implies acceptance of the updated policies.